Privacy Policy

Privacy Policy

Blacksmith Coffee Roastery® is committed to protecting your privacy and security online. We at BLACKSMITH COFFEE ROASTERY strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the Internet, especially for children, and use our best efforts to protect the privacy of visitors to this web site.

Please read the following Statement so that you will fully understand how your personal information will be treated as you use the BLACKSMITH COFFEE ROASTERY  web site. This Privacy Statement outlines our personal information handling practices. Wherever BLACKSMITH COFFEE ROASTERY collects personal information we will provide a link to this Privacy Statement located generally at the bottom of the page of the web site. Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used in accordance with the terms of our Privacy Statement.

By providing BLACKSMITH COFFEE ROASTERY  with your personal information, you signify that you agree with the terms of our current Privacy Statement as posted here. If you do not agree with any term in this Statement, please do not provide any personal information. However, if you choose not to provide your personal information, you may not be able to access particular areas of our website, order certificates, obtain licensee information, enter contests, request samples, or send us e-mail.

What kind of personally identifiable information do we collect, and who is collecting it?

BLACKSMITH COFFEE ROASTERY  only gathers personal information when voluntarily submitted by you. If you request information from BLACKSMITH COFFEE ROASTERY , or wish to share an experience you had at one of our authorized licensee stores, we’ll ask for personal information such as your name, address, and email address, as well as store address and any other information you may wish to share, so that we can best respond to your comments.

When you access certain areas of the BLACKSMITH COFFEE ROASTERY  website, such as when purchasing products or gift certificates, we will ask you for your registration or log in information. Such information can include your name, e-mail address, residence or billing addresses, and credit card information. Other areas of the BLACKSMITH COFFEE ROASTERY website can include requests for information for prospective licensees and vendors. These areas can include requests not only for the above type of information, but also requests for certain financial, credit and other sensitive personal information deemed necessary to evaluate your potential as a licensee or vendor.

As part of customizing and personalizing your service, BLACKSMITH COFFEE ROASTERY  uses cookies to store and sometimes track information about you. A cookie is a small amount of information that is sent to your browser from a web server and stored on your computer’s hard drive. The cookie stores information and is sent when you register or sign in. Cookies track your use and the number of entries in our promotions, and orders. Cookies also help us to estimate the size of our audience and measure traffic patterns. Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.

BLACKSMITH COFFEE ROASTERY may also collect certain aggregate information about you and your use of our web site whenever you visit, such as various forms of “click stream” information including URLs or domains, site traffic statistics and origination information, page views, impressions, and operating system and browser types. In addition, BLACKSMITH COFFEE ROASTERY servers automatically log your IP address when you request pages on our web site. This aggregate information generally will not personally identify you or be correlated to you individually for external purposes. BLACKSMITH COFFEE ROASTERY may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all of the aggregate information, provided that, such information does not personally identify you, and the aggregate information will not be used by other companies to contact you.

How do we use the information we get, and with whom may it be shared?

BLACKSMITH COFFEE ROASTERY collects information in order to provide our users with personalized and customized service. We will often use the information we collect to notify you of important functionality changes to BLACKSMITH COFFEE ROASTERY,  new services, and special offers or contests that we think you’ll find valuable. BLACKSMITH COFFEE ROASTERY researches our user demographics and interests based upon the information that you provide.

BLACKSMITH COFFEE ROASTERY may share personal information within the BLACKSMITH COFFEE ROASTERY family, including the Corporation, our licensees and our affiliates. Of course, any use of this information by the BLACKSMITH COFFEE ROASTERY family will comply with this policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, please contact us at feedback@blacksmithcoffee.com and we will not send them to you.

Contests and promotions may be sponsored by companies other than BLACKSMITH COFFEE ROASTERY or may be co-sponsored by BLACKSMITH COFFEE ROASTERY and one of our partners. Our promotions, contests, and sweepstakes may often request additional information from sponsors. Some of the data collected may be shared with that partner or sponsor. When you request information, you give BLACKSMITH COFFEE ROASTERY the permission to transfer your information to the sponsor so that they may answer your request. If you would rather not receive such information or have such information shared, please contact us at feedback@blacksmithcoffee.com. If you have more than one BLACKSMITH COFFEE ROASTERY account, make sure you change your preferences for each account or e-mail name you have with us.

BLACKSMITH COFFEE ROASTERY reserves the right to use or disclose any information when we have your permission or in special circumstances, such as when we have a good faith belief that such disclosure is necessary to comply with legal requirements, regulation or legal request, to protect the integrity of the site, to fulfill your requests, to cooperate in any law enforcement investigation or an investigation on a matter of public safety, or to respond to claims that any files or data violate the rights of third-parties, or protect the rights, property, or personal safety of BLACKSMITH COFFEE ROASTERY, its users, or the public.

How does BLACKSMITH COFFEE ROASTERY protect your information?

When you submit any files, information, or access your account, BLACKSMITH COFFEE ROASTERY uses a secure server. The secure server software (SSL) encrypts all the information that you provide before it is sent to us. Additionally, we take reasonable measures to prevent unauthorized access to all of your data.

Your BLACKSMITH COFFEE ROASTERY account is password-protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. BLACKSMITH COFFEE ROASTERY will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.

Unfortunately, no data transmission can ever be 100% secure. While we try to protect your personal information, we cannot ensure or warrant the security of the personal information that your transmit. You transmit such information at your own risk. Once we receive such information we will use our best efforts to maintain security on our system.

How do we address the privacy of children?

BLACKSMITH COFFEE ROASTERY is committed to protecting the online privacy of children and making the Internet safe for our users. For this reason, BLACKSMITH COFFEE ROASTERY does not collect personal information from children under 13. We encourage parents of children under 13 to regularly check and monitor their children’s use of e-mail and other activities on line.

When do we make changes to our Privacy Statement?

From time to time, it may be necessary for BLACKSMITH COFFEE ROASTERY to change this Privacy Statement, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

Does BLACKSMITH COFFEE ROASTERY allow customers to update or change their personally identifiable information?

We welcome your questions and comments about privacy. Please send e-mail to feedback@blacksmithcoffee.com, or contact us at 620-712-4118